Both technician was hard working professional. Kind and patiently explain and helping me to understand and know about my new AC system I was very happy and satisfied with their service.
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This is our 2nd time using Total Air (we’ll use them again.) Prompt service and show up when they say they will. Kind folks from call taker to techs. Knowledgeable and fair prices.
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This company has never let me down. Every technician that has come out for tune ups has been wonderful!! Excellent service again today with Caleb!
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Really happy with how our technician was able to find the issue causing our home not to cool and then promptly fixing the issue the same day. I now feel confident heading into a Florida summer!
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Your technician Michael was very professional and represented your company well, solved the problem quickly and resolved the issue. He is a great asset to the business. Highly recommend them for your HVAC needs. Ever the office staff teats everyone with respect and was a pleasure talking to them about other services they offer with I gladly accepted to insure everything runs well. The response time was awesome.
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My AC technician Mr. Cuberi was both professional and personable. He explained the situation in layman's terms so I could understand the problem.
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Very good service, explain what was wrong with air..very professional..
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Excellent Service! Michael was so polite, very efficient, and explained everything! Will definitely use Total Air again!
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As I arrived, the homeowner greeting me at the door. He told me the gist of what was going on and his wife has confirmed one of our maintenance guys were here to do a maintenance today and shortly after they left, I noticed one of the systems wasn’t working upon arrival. I went out to the unit and question and checked over everything all voltage connections, and components. Their safety switch was not tripped to con say pump was not tripping the system, but the outside was off after going out to the outside condenser, I have confirmed that the disconnect switch was upside down After putting the disconnect disconnect switch back on to system turned on great with no codes. It is performing well and cooling great. The Freon levels are normal. No issues to report on the upstairs unit the downstairs unit and question that Caleb says was low. I can confirm that is correct. The system and question is low on charge. I am for the homeowner his options and he would like to wait for now. I need
Arrived to find thermostat blank float switch tripped and drain line backed up. Clear drain line got system up and running. Customer declined Iflo at this time and renewed membership. System back up and running. Membership renewal Monthly Memberships: $16.67 ($10 per additional system) Annual Memberships: $200 ($120 per additional system) ok Your membership does include the following: 2 free tune ups a year (every 6 months, which keeps your warranty valid.) 20% off Deep Cleanings. 20% off all repairs and Coolant. 20% of indoor air quality products (UV Lights & special filters.) 20% off accessories (Float switches, surge protection, Iflow) Priority service No extra overtime or weekend fees!
Arrived onsite and found error codes for faulty blower motor. Climbed in attic and confirmed the blower motor was failed. Checked available parts houses for part. Confirmed warranty and went to grab motor. Put new motor in and everything is running okay at this time. Will need some time to cool off in the home.
I arrive back first thing in the morning to install a brand new evaporator coil. TXB is brand new and came with the coil so the homeowner now has a brand new TXB a brand new evaporator coil a brand new compressor and I installed a low pressure switch to make sure that this compressor does not blow out again on low charge. I charged system back up at 7 pounds 410a Also, as a courtesy put my gauges on the other system, I worked on yesterday to ensure that all the pressure readings and everything were good to go System passed its vacuum test and pressure test no other issues to report at this time
Unit was under salt water form the hurricane. We check all the components found TX not working, probably. Evaporator coil is rusty evaporator coil need to be replaced and the.TXV .ohms compressor was high and condenser fan motor overheating. Static pressure was high unit out of warranty. The ductwork need to be replaced a small for the unit.The unit working hard. Unit need to be replaced. The customer is.hvac engineer customer want to schedule comfort advisor.
T6 Thermostat Completed full maintenance on a split system unit Checked all wiring and components Tested refrigerant levels and temperature Tested Capacitor Tested fan and compressor amps Took temperature splits from supply and return Tested blower wheel amps Tested float switch Vacuumed and flushed condensate line Unit is up and operating at this time. I installed a thermostat. Unit didn’t seem to be starting up and shutting off properly. After installation and programming the unit is starting up and shutting off properly and good to go.
Consultation Code: ENG9KQRGT upon arrival, meet and greet customer go over Work scheduled for the day start tearing out, rooftop condenser and inside furnace cut hole inside of new furnace for return air for return. Air seal Plenum on new unit or 11 flush copper line set hook up, copper at new furnace and new condenser on rooftop nitrogen test 400 psi for one hour pump down to 500 µm. New thermostat new flow switch new drain to wall. Will need to return with running P-trap and correct breaker for unit. Everything else is complete and job is finished. Customer asked to leave gas off at furnace You need a double sided breaker one side of 15 one side a 20 each side is a single pole
Upon arrival, homeowner greeted me at the door. I checked out the whole entire system. All voltage connections and um draws the air handler is spotless. I do recommend a UV light but the pure air electrostatic filter is doing a great job keeping the unit clean. I went outside to the condenser and checked all voltage components and Atras turbo capacitor is working great. The refrigerant charge is not OEM specs Needs a slight adjustment after homeowner approval. I’ve got the required refrigerant needed to get OEM specifications. I can already feel different inside the home . Protection outside is working great a hard kit could lower the Draws of the condenser unit, possibly lowering the electric bill every single time it turns on Recommend UV light on inside Evaporator coil also a hard star can could help on the condenser outside for a lowering amp draw on every single turn on, possibly lowering the electric bill and ensuring a longer lasting condenser.
Warranty Evaporator Coil Furnish and Install Warranty Evaporator Coil Furnish and Install Liquid Line Filter Drier Recover Refrigerant Cut/Braze Copper Lines Add/Adjust Refrigerant Perform Start Up Procedures 6-23-25 NM Arrived onsite to help Caleb install the new evap coil. Had to put new screws into the attic access to hold the panel. Brazed with nitrogen, filter drier was in outdoor unit so did not need to be replaced. Mounted sensing bulb properly and insulated. Pressure tested at 250 for 15 minutes. Checked with Stuart to make sure we were good with pressures. Temp split 20 degrees at this time. Microns down to 180 microns. Confirmed with Stuart that unit was working properly.
is there arrived was greeted by The homeowner went straight to the roof and started pumping down the system so I could do the TXV replacement Re-insulation of the unit. Vacuum down the system to 5 µm and tested the system and held sucked out the drain line and cleaned up the inside of the unit turned everything back on UV light still works great system back up and running to look at unit that was down. We just did it on this call, the evaporator coil leak the compressor is burnt. I need to change the plug compressor and the evaporator coil homeowners would like me to install a low pressure switch to make sure this does not happen again as there is no pressure switches on the system. Job will be done another day
Found system with a bad compressor after installing hard start capacitor and contactor. Customer will reach out to home warranty company about a system replacement. If this does not work out then he will reach out to Chris our Comfort Advisor. Was able to complete full maintenance.
Check all electric components.ohms compressor and condenser fan motor.check capacitor.check pressure.clean drain line.replace filter.check air handler.Evap coil.blower motor and the blade.recommend UV LIGHT.clean evaporator coil in its place..
Perform maintenance on split system checked refrigerant charge, and temperature split. Checked over electronic components took an readings and tested capacitor. Installed flow and UV light to keep system clean and maintain drain line. Unit running and cooling at this time.
The heater was disconnected, we adjusted some cables, primary drain pan is cracked We will return to change the primary drain and clean the coil. System running and operating at this time
Checked all major components: Freon levels compressor , fan motor , capacitor, rinsed condenser coil, flushed drain line , checked filters . Based on readings capacitor is reading lower than it’s rated and contractor points are burned and are making compressor to work hard . Unit is 14 years old . Recommend customer to see options for a new unit. Customer wanted to replace capacitor and contractor for now.